CIVEA Conference – 20th September- Not to be missed


Telsolutions are one of the Sponsors this year at the CIVEA conference on the, 20th September 2017 Great Hall, One Great George Street, London.
2017 has seen a strong growth in the use of technology within enforcement to greatly reduce costs and bring increased payments over all existing processes., provide advanced industry experience & technology services for revenue & collection applications, to provide proactive customer contact for reducing arrears and improving income.
Our services enable intelligent behaviour tracking & auto decision communications that are highly effective to produce results even with very limited internal resources.
- Through customer preference contact, interactive voice messages, SMS text messaging, email and new Mobile WebForms, collections contact can be automated offering proactive self-service.
- Our multi-channel campaigns make intelligent decisions based on customer behaviour or inaction, creating meaningful staff conversations to improve income and case progression.
- Directly reduce postage and associated costs removing expensive mailed reminders to customers.
- Use communication channels that reflect the way customers typically communicate and make personal contact in 2017 and meet digital initiatives.
- Demonstrate efficiency gains and savings directly through clear reporting results and success measurement