Welcome Messages

Create a positive, first-time customer experience and take a critical step towards building long-term value by proactively reaching out and welcoming new customers. By establishing contact early in the customer relationship lifecycle you can start off the relationship in a positive way immediately addressing anticipated questions, engaging customers and influencing behaviour.

 

 Successfully on-board new customers with proactive messages that mitigate inbound inquiries

 Validate customer contact information and solicit future communications preferences

 Provide basic answers to frequently asked questions and basic “how tos”
 Use mobile web forms with video for installation instructions

 Provide valuable customer service and contact numbers