Telsolutions has demonstrated expertise in reducing delinquencies by enabling customers to make payments and interact within and across channels, for all stages of the collections lifecycle. Multi-channel dialogs have been proven to increase payments and customer satisfaction. We provide communications strategies for early and late stage collections
that increase right-party conversations and payments. Telsolutions is a cost-effective solution for increasing portfolio penetration rates and pounds collected per agent hour using right-party verification, predictive dialing, and interactive messaging strategies.