Tuesday 07th February,
Working with TelSolutions
Telsolutions transforms the way organisations communicate throughout the customer lifecycle to build trusted, lifelong and profitable relationships. Many organisations rely on Telsolutions and our professional services team, to design, execute and continually measure and optimise their communications strategies to generate revenue, increase customer satisfaction, and reduce operating costs... find out more
Sales & Marketing
With Telsolutions, sales and marketing teams can maximize results from rewards and retention programs, and create more revenue from existing customer accounts.Telsolutions integrated multi-channel messaging reaches customers more quickly than direct mail - in hours rather than days or weeks. Telsolutions gives you access to today's mobile consumers - people who are on the move, accustomed to self-service interactions, and actively employ phone, text, and email on a daily basis.
Integrated multi-channel messaging campaigns deliver powerful benefits:
- Raise participation in rewards programs by alerting program members of awards balances, benefits and offers
- Generate higher response rates than direct mail or uplift direct mail response rates
- Compress the direct marketing response curve from weeks to just hours
- Deliver high quality, personalized, branded marketing messages that generate ready-to-act respondents
- Test new strategies and selling messages quickly and cost-effectively
- Increase activation rates for new accounts, services, equipment upgrades, and more
- Drive consumers to new store locations or company web site
Financial Services
Increase activations, balance transfers, and cross-sell new credit and loan products and services. Fight identity theft with intelligent, personalized fraud alerts.
Telecom & Media
Reduce churn/raise subscriber retention rates, encourage pre-pay replenishment, promote service package upgrades and rate plan right-sizing.
Retail
Improve participation in rewards programs, promote private-label credit cards, drive customers to new store locations, in-store promotions, and marketing web sites.
Energy and Utilities
Increase enrollment in special energy programs.
Healthcare
Increase enrollment, cross-sell additional services, raise retention rates, and promote patient initiatives in improving their own care.
