Tuesday 07th September,
Working with TelSolutions
Telsolutions transforms the way organisations communicate throughout the customer lifecycle to build trusted, lifelong and profitable relationships. Many organisations rely on Telsolutions and our professional services team, to design, execute and continually measure and optimise their communications strategies to generate revenue, increase customer satisfaction, and reduce operating costs... find out more
Text Messaging
Communicating with Today’s Mobile ConsumerThe ubiquity of the mobile phone and the convenience of text messaging have fundamentally altered the communications landscape. Text messaging volumes continue to double each year, making it the fastest growing communications channel in history.
With more than half the global population now using mobile phones, organizations cannot afford to be without a text messaging solution.
The Telsolution Contact Accelerator Platform enables automated and agent-assisted interactive text messaging to deliver relevant and effective communications to consumers. With support for both one-way alerts and interactive text message dialogs, it provides an immediate, cost-effective, and unobtrusive method of communications for engaging with today’s mobile consumer.
Telsolutions Contact Accelerator text messaging provides many robust features to support your organization’s marketing, customer care, payments, and risk management and collections initiatives.
Telsolutions text messaging provides contact centers with solutions to improve customer communications. Experience how Telsolutions Contact Center Text Messaging Solution revolutionizes the customer experience.
- Fully-automated text messaging reduces operating costs
- Text messaging with "agent-assistance" increases customer satisfaction
- Communication via a preferred channel develops consumer relationships and increases loyalty
