Telsolutions WEB Services API

Simplify Your Business and Accelerate Results

The Telsolutions Web Services API makes it possible to seamlessly incorporate proactive customer communications into your business. The API enables users to integrate Telsolutions multi-channel communications solutions into their own business applications, according to their business rules and technical needs.

Using Simple Object Access Protocol (SOAP) and Extensible Markup Language (XML), the Telsolutions API significantly shortens application development and deployment time.

Each Telsolutions Web Services API module is designed to simplify business challenges and open the door for new applications. Application opportunities for the API are expansive and include emergency broadcast notifications, alerts for suspicious credit card activity, and simple appointment reminders for physicians or hospitals.

Automate Data Exhange
Automate repetitive campaign management tasks to view the status in real-time, load a list directly from your system, and to update your CRM database with the results of a campaign.

Connect Telsolutions CTI
Connect your system with the Telsolutions to enable multi-channel Proactive Customer Communications strategies enhanced with CTI capabilities such as screen pops, intelligent call routing, and agent call pacing.

Trigger Real-Time Messaging
Trigger voice messages, text messages, and email messages with the Telsolutions Real-Time Messaging module to deliver time-sensitive communications over a customer’s preferred communication channel.

How can your business benefit from the Telsolutions Web Services API:

Reduce connection time to agents with the Telsolutions CTI module
Increase return on investment with triggering-based messaging strategies
Minimize time to develop a multi-channel proactive communications solution
Automate data transfer from your system to the Telsolutions platform
Deliver hundreds of thousands of messages hourly